Privacy Policy

Privacy Policy

Last updated: May 2026

1. Data Controller

Cara Gleam — SNS Digital LLC
4405 Jager Dr NE Ste C4, PMB 2066, Rio Rancho, NM 87144, USA
Email: contact@caragleam.com
Website: www.caragleam.com

2. What Information We Collect

When you visit or make a purchase from caragleam.com, we may collect the following personal information:

  • Order information: name, billing and shipping address, payment details, email address, phone number
  • Device information: IP address, browser type, time zone, cookies, and browsing behaviour on our site
  • Communication data: any information you provide when contacting us

3. How We Use Your Information

  • To process and fulfil your orders
  • To send order confirmations and shipping notifications
  • To communicate with you about your purchases or enquiries
  • To improve our website and services
  • To comply with legal obligations
  • To send marketing communications (only with your consent)

4. Sharing Your Information

We share your personal information only with third parties who help us operate our business:

  • Shopify — our e-commerce platform. Shopify Privacy Policy
  • Payment processors (Stripe, PayPal) — to process your payments securely
  • Shipping carriers — to deliver your orders
  • Analytics tools — to understand how our site is used

We never sell your personal data to third parties.

5. Your Rights (GDPR)

If you are located in the European Union, you have the following rights:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing

To exercise any of these rights, please contact us at contact@caragleam.com.

6. Cookies

We use cookies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

7. Data Retention

We retain your order information for a minimum of 5 years for legal and accounting purposes. You may request deletion of your data at any time (subject to legal retention requirements).

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All payment transactions are encrypted via SSL.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date above.

10. Contact

For any privacy-related questions or requests, please contact us at contact@caragleam.com.