Shipping Policy
Shipping Policy
Last updated: May 2026
Processing Time
All orders are processed within 1–3 business days after payment confirmation (excluding weekends and public holidays). You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
Shipping Destinations
We ship worldwide. Cara Gleam delivers to over 50 countries including the United States, United Kingdom, France, Canada, Australia, and more.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| France & Europe | 7–14 business days |
| United States & Canada | 10–18 business days |
| Australia & New Zealand | 12–20 business days |
| Rest of World | 14–25 business days |
Delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.
Shipping Costs
We offer free worldwide shipping on all orders. No minimum purchase required.
Order Tracking
Once your order is shipped, you will receive an email with your tracking number. You can track your package directly on the carrier's website or via the link provided in your email.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes levied by your country. These charges are the responsibility of the recipient and are not included in the order price or shipping cost. We recommend checking your local customs regulations before ordering.
Lost or Delayed Packages
If your order has not arrived within the estimated timeframe, please first check your tracking information. If your package appears to be lost or significantly delayed, contact us at contact@caragleam.com and we will investigate promptly.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Cara Gleam is not responsible for orders delivered to an incorrect address provided by the customer.
Contact
For any shipping-related questions, please contact us at contact@caragleam.com.